Tweet Bits from #TQ2014

The Targeting Quality Conference 2014 presented by KWSQA was held in Waterloo, Ontario on October 9th and 10th.  Targeting Quality includes a series of nine presentations on the first day and full-day Workshops on the second.

Below you will find the list of Tweets that caught my attention from the live Tweeters during the first day of the conference as I watched from Ohio.

The hashtag to watch for the conference was #TQ2014 if you want to look over the full stream for yourself.

THANK YOU to all those testers that took the time to post during the event!

As seen on Twitter, here is the list I pulled coming in reverse order.

Claire Moss ‏@aclairefication
How far do you push it before you draw the line when advocating for a bug? Customer accepts the risk @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Be an information broker by knowing and managing your biases. Use it to do better next time! @dsynadinos #TQ2014 @KWSQA

erik petersen ‏@erik_petersen
Neat «@aclairefication Question, study, model, observe, infer as you go along … then all ppl expert testers!?! @dsynadinos #TQ2014 @KWSQA»

Claire Moss ‏@aclairefication
Lack of information can indicate whether you killed or died. After the show, reflecting as an ensemble @dsynadinos #TQ2014 @KWSQA

mheusser ‏@mheusser
SO: Yes, And -> Listen -> Don’t Drive -> Know the Environment @dsynadinos @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Knowledge of the environment can help you to focus tests, choose what to do and how to do it. @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Know your environment. The audience remembers what the improv actors create. Make it interesting, more real. @dsynadinos #TQ2014 @KWSQA

Kyle Lewis ‏@SpectacledBear
What if the whole team engaged the customer to learn about how their software was being used? #TQ2014

Claire Moss ‏@aclairefication
As a tester, I am a provider of information, so I report what I see. Letting customer make the call.
@dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Same is true for insisting on something being wrong when customer is happy. #driving while #testing
@dsynadinos #TQ2014 @KWSQA

mheusser ‏@mheusser
You can be aware of bias to try to reduce your risk. @dsynadinos @KWSQA #TQ2014

Claire Moss ‏@aclairefication
When you don’t report something observed in testing based on your preconceived notions, you are “driving”
@dsynadinos #TQ2014 @KWSQA

Griffin Jones ‏@Griff0Jones
@mheusser @dsynadinos @KWSQA #tq2014  … Scripted procedures are driving the tester

Claire Moss favorited
mheusser ‏@mheusser
Don’t drive, imposing your preconceived notions. @dsynadinos @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Driving a scene can kill it (e.g. by questioning things to get the answer you want) @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Listening as a defocusing technique, one of the tools in your belt. @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
It’s not just the words. The intent and the body language matter. Listen! Get out of your head.  @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Collaboration and passing the spotlight back and forth between paired testing @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
If So Then What? as an improv pattern for generating new ideas @dsynadinos #TQ2014 @KWSQA

Kyle Lewis ‏@SpectacledBear
“I highly recommend using organizational intelligence data if you can get it.” @graemeRharvey I agree! #TQ2014

Claire Moss ‏@aclairefication
The ensemble is the star of improv.
@dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Yes, And is building not blocking format
@dsynadinos #TQ2014 @KWSQA / I also love the game Wrong that’s the opposite

Claire Moss ‏@aclairefication
Try tips and tricks, guidelines, heuristics can lead to more successful improv. @dsynadinos #TQ2014 @KWSQA

mheusser ‏@mheusser
Rules can lead to successful improvisation @dsynadinos @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Purpose, target, goal, objective allows evaluation of results. Then there’s possibility of failure?!? @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Improv on stage to entertain an audience, adding a purpose. Testers inform a customer. @dsynadinos #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Questioning, studying, modeling, observing, inferring as you go along … then all people are expert testers!?! @dsynadinos #TQ2014 @KWSQA

mheusser ‏@mheusser
Improv is making stuff up as you go along. @dsynadinos @KWSQA #TQ2014

mheusser ‏@mheusser
Improv: The process of creating and performing spontaneously without preparation @dsynadinos @KWSQA #TQ2014

Kyle Lewis ‏@SpectacledBear
Browsers used during testing was 75% Chrome or Firefox; browsers used by customers was 52% IE. Know your users. @graemeRharvey #TQ2014

Kyle Lewis ‏@SpectacledBear
“Spend the most time testing the areas that are most important to our users.” @graemeRharvey #TQ2014

mheusser ‏@mheusser
Did you know that @dsynadinos presented in an improv group called fake bacon? @KWSQA #TQ2014

mheusser ‏@mheusser
Congrats, @dsynadinos you are an
Celebrated international speaker (he presented in Canada and people clapped.) @KWSQA  #TQ2014

Griffin Jones ‏@Griff0Jones
#TQ2014   Improv(e) Your Testing

Sabina Simons ‏@sabina_s_simons
Your customers Are You Telling You What To Test! @graemeRharvey @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Q: What if opportunities are there but people don’t take them? Find helper to organize, publicize, or communicate. @erikld #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
At the daily meeting, ask What can we do to accelerate delivery? @mheusser #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Taking an interest in cultural differences opens people up  #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
During stress, need opportunities to communicate. Challenging to keep the connections, relationships going (or start them) #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Q: During restructuring or extreme changes in work environment? Open, honest meetings to share information. #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Q: During restructuring or extreme changes in work environment? Stressed, fearful people might like something not changing, security #TQ2014

Claire Moss ‏@aclairefication
@Griff0Jones: #TQ2014  Planning is the most impacted part of cognitive improvement by from game playing

Claire Moss ‏@aclairefication
Normal people can be involved in boards too @erikld #TQ2014 @KWSQA // orgs need passionate members, on board or otherwise

Claire Moss ‏@aclairefication
Do/Don’t like the direction of the group near me? Influence from within (e.g. join the board) @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Let your testers talk to other testers they don’t work with! e.g. professional tester orgs, local tester meet ups @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Getting testers together to talk about what they want to talk about (pre-select, group choice, lean coffee, etc) @erikld #TQ2014 @KWSQA

Graeme Harvey ‏@graemeRharvey
Find some task everyone hates and is easy to automate, and automate it! #WaysToGetSupport @bobgiffard #TQ2014

Sabina Simons ‏@sabina_s_simons
“Playing leads to people to try things out, be creative and innovative.” @c_wiedemann @vds4 @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Get them to talk testing at work. Give them workday time to spend on this! Good kickstart for using their own time. @erikld #TQ2014 @KWSQA

JMacBane ‏@JMacBane
When creating automating test cases, make them precise to help with troubleshooting if the test case fails @bobgiffard #TQ2014

Claire Moss ‏@aclairefication
Get them to training, workshops, conferences. Sometimes just asking works! @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Finding other testers online: Twitter, Skype, other social media. @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
When someone borrows a book, ask them to tell you about reading it (especially when you haven’t gotten to it yet!) @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Let them learn! Recommend books, blogs, articles. Have a library at work! @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Remove scripted tests, arbitrary metrics. @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Reduce time documenting, increase time testing. Exploratory testing! Try to make them think. @erikld #TQ2014 @KWSQA

mheusser ‏@mheusser
What can you make testers do to motivate them? Make them think! @erikld @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Provide opportunities for others so that they have the potential to become  motivated. Not forcing, encouraging. @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Help testers want to be engaged in testing because they see it as a captivating, thought-provoking career @erikld #TQ2014 @KWSQ

Claire Moss ‏@aclairefication
What I think your why should be: create testers who are engaged,care about what they do @erikld #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Find your WHY before you deal with the HOW!!
Why are you trying to motivate testers? @erikld #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
His need: people to be interested in learning testing on their own @erikld #TQ2014 @kwsqa

mheusser ‏@mheusser
To motivate don’t say “required, you must, have to, voluntell” @erikld at @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Motivate? Positively influence others, who may not think of testing as a career @erikld #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
Find testers on Twitter. Famous people with air quotes. :) @erikld #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
How to (try to) motivate testers with @erikld Try to is a key piece! YMMV Has been intentionally trying for 2 years #TQ2014 @kwsqa

JMacBane ‏@JMacBane
Automation, testing and development are inherently different activities that require different skill sets @bobgiffard #TQ2014

Sabina Simons ‏@sabina_s_simons
Can Playing Games Actually Make You a Better Tester? By Christin Wiedemann and Martin Hynie @c_wiedemann @vds4 @KWSQA #TQ2014

JMacBane ‏@JMacBane
If it can be tested, it should be tested @TheRealBVP #TQ2014

Claire Moss ‏@aclairefication
Test on real devices to get true performance. Don’t rely only on automaton worth unstable emerging mobile tools @epsilon11 #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Responsive websites: testing breakpoints for view port. Can use tools to help @epsilon11 #TQ2014 @KWSQA

Jess Lancaster ‏@jessclancaster
take notes while testing, or record it using a tool, just like lab notes while observing an experiment @justjoehere #TQ2014 @Snagit

mheusser ‏@mheusser
hone your intuition to stop being a bug hunter and become a bug magnet. @justjoehere @KWSQA #TQ2014

mheusser ‏@mheusser
intuition: The brain saying ‘I have seen this pattern before. There is something here. You should listen to it.’ @justjoehere #TQ2014

mheusser ‏@mheusser
Assumptions are the brain filling in the gaps with prior experience. Be careful. @justjoehere #TQ2014 @KWSQA

Sabina Simons ‏@sabina_s_simons
Defend your answer to your antagonist @justjoehere @KWSQA #TQ2014

mheusser ‏@mheusser
Change your search patters/search for alternative paths/defend your answer/ensure gaps are nut unduly filled it @justjoehere @KWSQA #TQ2014

Sabina Simons ‏@sabina_s_simons
Take notes while you’re observing it, not after. @justjoehere @KWSQA #TQ2014

mheusser ‏@mheusser
engaged in deliberate thought and intense focus we often lose track of the bigger picture. @justjoehere #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
@epsilon11 uses browser tools during smoke test to watch for Javascript, HTML, CSS issues – might want to undock the tools
#TQ2014 @KWSQA

Graeme Harvey ‏@graemeRharvey
Exploratory testing is so effective at finding defects because you’re actually focused on the application. @justjoehere #TQ2014

Claire Moss ‏@aclairefication
Galumphing to see what happens with different inputs around a control, stumbling upon a bug related to device
@epsilon11 #TQ2014 @KWSQA #RST

Sabina Simons ‏@sabina_s_simons
As testers always be learning and using new techniques for testing @justjoehere @KWSQA #TQ2014

JMacBane ‏@JMacBane
If you have a vision and can’t explain it within 5 minutes, you don’t have a vision @TheRealBVP #TQ2014

Claire Moss ‏@aclairefication
Want mobile web user to have great first 30 second experience since that’s a decision window @epsilon11 #TQ2014 @KWSQA

Sabina Simons ‏@sabina_s_simons
The more ‘you’ test software the same way, the less likely you’ll find defects. @justjoehere @KWSQA #TQ2014

Graeme Harvey ‏@graemeRharvey
Testers should always be finding new techniques for performing tests. If u do the same thing, devs will code for that. @justjoehere #TQ2014

Claire Moss ‏@aclairefication
Switching between wifi and 4G is normal usage for mobile web app! Simulate actual user – move! @epsilon11 #TQ2014 @KWSQA

Sabina Simons ‏@sabina_s_simons
When your stressed you forget things – @justjoehere @KWSQA #TQ2014

Graeme Harvey ‏@graemeRharvey
When you believe you have found the solution, you absolutely stop looking. @justjoehere #TQ2014

JMacBane ‏@JMacBane
Communicate the vision to help influence change @TheRealBVP #TQ2014

mheusser ‏@mheusser
Fixes for amnesia: take notes, timebox efforts to focus, etc. @justjoehere @KWSQA #TQ2014

Claire Moss ‏@aclairefication
Temptation to use emulators when mobile testing but keypad display impact on user needs device @vds4 @epsilon11 #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
@epsilon11 says keypad testing is often overlooked but important for mobile web. Consistent controls for various fields!
#TQ2014 @KWSQA

mheusser ‏@mheusser
Inattentional Amnesia due to cognitive load. Fancy for: When you’re stressed you can’t remember anything. @justjoehere #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Paired #exploratory #testing also discuss and debrief – not executing script, pursuing goal #communication
@epsilon11 #TQ2014 @KWSQA

Sabina Simons ‏@sabina_s_simons
Endowment Effect – if you poses it, you’ll always place more value on it than if you just want it. @justjoehere @KWSQA #TQ2014

Graeme Harvey ‏@graemeRharvey
“Turn off the email and other distractions when you have a task to accomplish. You can’t afford the IQ drop!” – @justjoehere #TQ2014

mheusser ‏@mheusser
“email makes you dumb” @justjoehere at @KWSQA #TQ2014 @aclairefication

Sabina Simons ‏@sabina_s_simons
When folks have to focus on more than one thing, your productivity drops. @justjoehere @KWSQA #TQ2014
Waterloo, Ontario

Claire Moss ‏@aclairefication
@samsung screen size fragmentation makes mobile testing more challenging (since has so much US market share) @epsilon11 #TQ2014 @KWSQA

mheusser ‏@mheusser
Productivity goes down 20% as soon as you have to think about a second complex task. @justjoehere at #TQ2014 @KWSQA @aclairefication

KWSQA ‏@KWSQA
#TQ2014 @TheRealBVP getting ready to present Reasons Not to Test: The Recipe for Testing Success. Great turnout!

Sabina Simons ‏@sabina_s_simons
Listening to Thinking Fast and Dlow for Testers by Joseph Ours! @KWSQA #TQ2014 @justjoehere !
Waterloo, Ontario

Claire Moss ‏@aclairefication
@epsilon11 giving us the skinny on mobile web testing strategies, approaches, and lessons learned #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
When I was afraid, I had to know what to say. Start with the way we communicate. Be vulnerable, honest. @mheusser #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Referencing #NoEstimates – my boss won’t let me… Disheartening. But communication doesn’t require permission. @mheusser #TQ2014 @kwsqa

Joanna Woo ‏@joannawoo
If you keep calling your product a bad one, you’re taking away a decision for your customer to make. They may see things differently #TQ2014

Claire Moss ‏@aclairefication
Let the audience decide and then it’s genuine, based on their experience. @mheusser #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
Show. Don’t tell. Let others have the information and make the decision, not telling what to decide. @mheusser #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
People want to feel important and connected. Trying to understand what others are saying helps. @mheusser #TQ2014 @kwsqa

Joanna Woo ‏@joannawoo
If a word makes you uncomfortable because you don’t understand what it means – go learn it. That’s my opinion. #TQ2014 @KWSQA

Claire Moss ‏@aclairefication
Solve this thing together, not handing off &losing information each time  @mheusser #TQ2014 @kwsqa // @AgileManifesto http://agilemanifesto.org/principles.html a

Claire Moss ‏@aclairefication
The problem cannot be fully understood until there is a failed attempt to solve it. Fail
together at a whiteboard @mheusser #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
Building shared understanding via high bandwidth interactive communication re: concrete examples is more useful @mheusser #TQ2014 @kwsqa

Claire Moss ‏@aclairefication
@mpkhosla How about a constructive useful result rather than a showdown/negative confrontation? @mheusser @KWSQA #TQ2014

Claire Moss ‏@aclairefication
One way of dealing with confusion: addressing ambiguity with specific concrete examples @mheusser #TQ2014 @kwsqa

Sabina Simons ‏@sabina_s_simons
Someone from the audience – “You’re first equation is wrong, you need brackets …” = gotta love testers! @KWSQA #TQ2014 @mheusser

Joanna Woo ‏@joannawoo
Create a culture where it’s okay to correct your superiors for the sake of quality #TQ2014 @kwsqa @mheusser

Joanna Woo ‏@joannawoo
In testing, it’s your job to correct others more senior than you. It’s uncomfortable, but it needs to be done @mheusser #TQ2014 @kwsqa

Graeme Harvey ‏@graemeRharvey
“I hate to dispel your illusion, but…” – @mheusser says as testers we are asked to make the uncomfortable statement a lot. #TQ2014
Waterloo, Ontario

Claire Moss ‏@aclairefication
Create a culture where people are comfortable telling you what you don’t want to hear. How? @mheusser #TQ2014 @kwsqa

Graeme Harvey and 1 other favorited
Joanna Woo ‏@joannawoo
We have a culture where juniors don’t correct seniors even when needed; this is bad. @mheusser #TQ2014

Claire Moss ‏@aclairefication
How do you keep the attention of your audience? Mystery method: turn it into a story & tease out info along the way
@mheusser #TQ2014

Claire Moss ‏@aclairefication
Inverted pyramid: Talk about what is most important to the audience first. @mheusser #TQ2014 @kwsqa #communication #journalism

Claire Moss ‏@aclairefication
Communication is not only about testing but about quality. How do humans interact and exchange ideas? @mheusser #TQ2014

Claire Moss ‏@aclairefication
Communications in software testing – taking a cue from news journalism? Exercise time! @mheusser #TQ2014

dsynadinos ‏@dsynadinos  13h13 hours ago
Game on! #TQ2014 starts in 30 minutes with a keynote kickoff by @mheusser! @KWSQA

—-  Sorry about the delay in this post as I normally like to get these out closer to the end of the event, but better late than never.  —–

Please note: I reserve the right to delete comments that are offensive or off-topic.

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