Tweet Bits from #CAST2016 – Day 2

Tweet Bits continues for the 2nd day of #CAST2016.

As always, in reverse order.

CAST-2016-Banner
Anna Royzman ‏@QA_nna
Congrats @c_wiedemann on great #CAST2016  + @AST_News and all the volunteers!

Katrina Clokie ‏@katrina_tester
Thank you @dynamoben for the web cast, @c_wiedemann for the program, @AST_News for organising, all who presented & discussed at #CAST2016

Elizabeth Zagroba ‏@ezagroba
What if I’m the only tester w/credibility? How do I share? Mentor in working style, be the messenger to devs. @amtaltest #CAST2016 @AST_News

Elizabeth Zagroba ‏@ezagroba
Find what the developer cares about. He’ll fix it even if it’s not his bug. Or he’ll pressure other devs to fix it. @amtaltest #CAST2016

AST ‏@AST_News
When we work better together/provide value, those devs float to the top of the organization and you do well @amtaltest #CAST2016

AST ‏@AST_News
You can’t win over everybody. Most devs come around when you try to make them look good but takes time. @amtaltest #CAST2016

AST ‏@AST_News
Metrics: That which can be measured can be manipulated. When you measure it, you change it. @amtaltest #CAST2016

AST ‏@AST_News
Integrity: what motivates you to use these techniques? Building relationships, providing value. @amtaltest #CAST2016

Hilary aka H-Bomb ‏@g33klady
uncertainty isn’t always negative, sometimes it is an opportunity – @SimonSaysNoMore @FionaCCharles #CAST2016

Aaron ‏@KwalityRules
Are ethical lines being crossed when you use social engineering to manipulate others? Maybe. But for a greater good? @amtaltest #CAST2016

AST ‏@AST_News
Make just one personal relationship and let that person become your advocate. #socialproof  @amtaltest #CAST2016

WB Micah Wimmer ‏@wbmicahwimmer
@AST_News How do you handle a situation when your techniques aren’t being received well? How much do you push? #CAST2016

AST ‏@AST_News
My goal is to make the devs look good, not delay the software. Buggy software doesn’t make devs look good. @amtaltest #CAST2016

AST ‏@AST_News
We can’t really help how our brains are wired. Awareness may reduce power of a technique. @amtaltest #CAST2016

Aaron ‏@KwalityRules
Attack the ideas, the deadlines, the budgets, the constraints… but not the messenger.   @amtaltest #CAST2016

AST ‏@AST_News
Sometimes you will gamble and lose. Hedge your bet as much as you can. Sometimes it’s a battle. @amtaltest #CAST2016

AST ‏@AST_News
Sometimes you will gamble and put it all on the table. This can pay off immensely if you find something consequential @amtaltest #CAST2016

Jesse Thomas Alford ‏@JesseTAlford
I urged people pretty strongly toward reading this paper in my #CAST2016 talk; it’s been my favorite for years: http://web.mit.edu/2.75/resources/random/How%20Complex%20Systems%20Fail.pdf …

Jesse Thomas Alford ‏@JesseTAlford
I promised people who watched my #CAST2016 session a little twitter digest of resources. Here they come – they’ll be replies to this tweet.

AST ‏@AST_News
Credibility is a currency. Sometimes you spend it instead of investing it. @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
17. Toys @qaisdoes #CAST2016

Christin Wiedemann ‏@c_wiedemann
16. Asking for help @qaisdoes #CAST2016

Christin Wiedemann ‏@c_wiedemann
15. Feedback – direct, honest, painful @qaisdoes #CAST2016

Hilary aka H-Bomb ‏@g33klady
grow tolerance for uncertainty: write it down to get it out of your head – kanban board of unknowns @FionaCCharles #CAST2016

AST ‏@AST_News
Social proof: Dev burned by bugs in the release came to @amtaltest who worked effectively with other dev who didn’t get burned #CAST2016

Christin Wiedemann ‏@c_wiedemann
14. Direct handoffs – personal proximity @qaisdoes #CAST2016

Christin Wiedemann ‏@c_wiedemann
13. Empowering @qaisdoes #CAST2016

AST ‏@AST_News
Peer pressure? Winning over all the other devs on a team can influence one who doesn’t like you to join the in group @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
12. Math – learn new mathematical concepts (yay Fibonacci!) @qaisdoes #CAST2016

Aaron ‏@KwalityRules
A reputation as somebody who can make impossible things happen is not a bad one to have as a tester.  @amtaltest #CAST2016

Aaron ‏@KwalityRules
A lot of developers like solving puzzles. Bring them a juicy one!   @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
11. Everyone’s a tester, sometimes @qaisdoes #CAST2016

AST ‏@AST_News
Appeal to mastery. Dev may have a favorite non-functional requirement (e.g. -ility) so can advocate for bug fix. @amtaltest #CAST2016

brendan connolly ‏@theBConnolly
QA has a lot of power in retrospectives #cast2016

AST ‏@AST_News
Delay bug report for a few days could be valuable to the dev who is in the zone, not push over allowed bug threshold @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
10. Iterations and retrospectives – you’ve got a voice to make things better @qaisdoes  #CAST2016

AST ‏@AST_News
Devs doing you a favor changes their mental model to like you more to justify their actions @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
9. Transparency – know where you’re at @qaisdoes #CAST2016

AST ‏@AST_News
Rule of reciprocity: social pressure to return a significant favor to you. How is dev evaluated? What motivates them? @amtaltest #CAST2016

Hilary aka H-Bomb ‏@g33klady
group discussion on how to grow your own tolerance for uncertainty @FionaCCharles #CAST2016

AST ‏@AST_News
Private snarky comments can help to establish team membership against unreasonable requests @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
8. Builds are never more than 10 days late (in 2 week sprints) *joke* @qaisdoes #CAST2016

AST ‏@AST_News
You are not the only one evaluating the developer’s work. May speak for others (managers, customers, etc) to help them @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
7. Scrums – imagine knowing what everyone is working on, every day @qaisdoes #CAST2016

Hilary aka H-Bomb ‏@g33klady
Uncertainty by Jonathon Fields #notetoself #saveforlater @FionaCCharles #CAST2016

AST ‏@AST_News
@amtaltest recommends books by Dale Carnegie for relationship tips #CAST2016

brendan connolly ‏@theBConnolly
Have the courage to say I think we can do this better #CAST2016

Hilary aka H-Bomb ‏@g33klady
project charters – “why are we doing this anyway?” @FionaCCharles #CAST2016

Christin Wiedemann ‏@c_wiedemann
6. Communication – lots of it @qaisdoes #CAST2016

AST ‏@AST_News
You won’t always have common interests with your development. Most devs have a really weird hobby you can ask about. @amtaltest #CAST2016

Hilary aka H-Bomb ‏@g33klady
what is the value that you expect (as the customer/stakeholder) such as timing; ask them – leading questions @FionaCCharles #CAST2016

Christin Wiedemann ‏@c_wiedemann
5. There’s no right way, no wrong way to do Agile @qaisdoes #CAST2016

Aaron ‏@KwalityRules
In Group Bias: people tend to be more helpful to members of their own group rather than to those of other groups.   @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
4. Ownership and accountability @qaisdoes #CAST2016

AST ‏@AST_News
Pronounce names correctly! People consider their names to be most important @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
3. Iterations and short sprints rapidly builds a team with a foundation of trust @qaisdoes #CAST2016

AST ‏@AST_News
Building influence? Knowing when it’s something I’m not very good at and need to work on @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
2. User stories frame req’s in terms of what the user wants @qaisdoes #CAST2016

AST ‏@AST_News
Estimating story size? Project size doesn’t change when numbers are adjusted since they are relative. @amtaltest #CAST2016

Christin Wiedemann ‏@c_wiedemann
1. Testers involved early in requirements @qaisdoes #CAST2016

Aaron ‏@KwalityRules
Tester / developer relationships depend on credibility. You start w/ a base credibility based on devs past experiences. @amtaltest #CAST2016

AST ‏@AST_News
Software is not naturally occurring. You need a team to produce it. @amtaltest #CAST2016

AST ‏@AST_News
When You’re Evil: Building a Credibility-Based Relationship with Your Developers @amtaltest #CAST2016

Elizabeth Zagroba ‏@ezagroba
People joining the industry now see software as something to help people. If it doesn’t do that, it doesn’t work. @JesseTAlford #CAST2016

Elizabeth Zagroba ‏@ezagroba
.@jamesmarcusbach: “A tester is somebody who knows that things could be different.” @JesseTAlford #CAST2016 @AST_News

Elizabeth Zagroba ‏@ezagroba
You don’t need to know all the syntax or a particular algorithm to say “I hear those nested for loops are bad.” @JesseTAlford #CAST2016

AST ‏@AST_News
Dabbling with code? Learn how it works. Build own tools. Teaches testers humility since writing code is hard. @michaelbolton #CAST2016

AST ‏@AST_News
Q: Reading code negative side effects? Viewed as double-agent. Not exclusively testing or dev @TheBConnolly #CAST2016 #LightningTalks

Michael Bolton ‏@michaelbolton
.@theBConnolly speaks of the significance of code literacy for testers. I’d offer: a means of building interactional expertise. #cast2016

AST ‏@AST_News
You can read books but not being able to write books doesn’t make you useless. Code is like this. @TheBConnolly #CAST2016 #LightningTalks

Aaron ‏@KwalityRules
To be effective at your [testing] job, you need to be able to read code.  – @theBConnolly #CAST2016

Aaron ‏@KwalityRules
By choosing to work in the software industry, we’ve opted into a developer-centric universe.  – @theBConnolly #CAST2016

Richard Bradshaw ‏@FriendlyTester
I meant “Test Automation is dead to me” not automation. Automation is very much alive #CAST2016

Hilary aka H-Bomb ‏@g33klady
how to communicate estimate is not an ETA: provide context, dependencies, multiple estimates depending on factors @FionaCCharles #CAST2016

AST ‏@AST_News
Human puts the automated jigsaw pieces (tools) together. Automation never stands alone. @FriendlyTester #CAST2016 #LightningTalks

Fahed Sider ‏@FahedSider
My takeaway in summary:  automation in testing and not automation testing @FriendlyTester #CAST2016

AST ‏@AST_News
Q: How do you review/find your blindspots? I build tools for my work to remove interruptions @FriendlyTester #CAST2016 #LightningTalks

Neil Studd ‏@neilstudd
#LightningTalks from @FriendlyTester – “I don’t care what words you use, these work for me” #CAST2016

Hilary aka H-Bomb ‏@g33klady
reduce uncertainty: ask stupid questions that nobody’s asking, clarify assumptions and document them as assumptions @FionaCCharles #CAST2016

Janet Gregory ‏@janetgregoryca
I like @FriendlyTester ‘s term “automation in testing”. It makes you think about other options for automating. #CAST2016

AST ‏@AST_News
The computer can only observe what you tell it – @DorothyGraham

AST ‏@AST_News
I start with automating creation of data since all my testing depends on it. Enables testing more. @FriendlyTester #CAST2016 #LightningTalks

Hilary aka H-Bomb ‏@g33klady
reduce uncertainty: doc, pairing, communication, tracking/reporting, manage expectation, iterative planning @FionaCCharles #CAST2016

Frank Charlton ‏@FrankCharlton
Words matter. Don’t write automated tests. Use automation in testing. @FriendlyTester #CAST2016

AST ‏@AST_News
Change the conversation “How are we going to use automation in testing?” vs “automated testing” @FriendlyTester #CAST2016 #LightningTalks

AST ‏@AST_News
Can you establish a culture where you know what changes happened? May have known obstacles
– Karlo
#CAST2016 #LightningTalks

Hilary aka H-Bomb ‏@g33klady
what does quality mean to our stakeholders? What are they expecting? @FionaCCharles #CAST2016

AST ‏@AST_News
Q: Automate code that’s hard to unit test? Free up time for people testing? What about monotonous tasks?
– Karlo
#CAST2016 #LightningTalks

Aaron ‏@KwalityRules
Use diffs to identify what’s changed and focus testing efforts. @karlosmid #CAST2016

AST ‏@AST_News
Given-when-then goal: Easier to develop automation scripts? Is that what we want? – Karlo   #CAST2016 #LightningTalks

Aaron ‏@KwalityRules
It should be user interface testing, not WebDriver interface testing. @karlosmid #CAST2016

AST ‏@AST_News
If lucky & automator uses Gherkin, not naturally speaking this way. Language is more than given-when-then – Karlo #CAST2016 #LightningTalks

AST ‏@AST_News
Karlo: I constructively object to user interface automation
UI designed for users, not automation scripts

AST ‏@AST_News
Reminding with notes from our discussion, not “I told you so” – working as team @nkelln #testermagic  #CAST2016 #LightningTalks

AST ‏@AST_News
Risk register vs prediction notebook? Predictions w/o buy-in went in notebook, not register @nkelln #testermagic  #CAST2016 #LightningTalks

Aaron ‏@KwalityRules
Is it witchcraft?  Is it voodoo?  No, it’s experience.  @nkelln #CAST2016

AST ‏@AST_News
Let me know if you get a bad vibe. Do you think something bad is going to happen?@nkelln #testermagic  #CAST2016 #LightningTalks

AST ‏@AST_News
When the problem happened, people asked, “How did you know?” Predictions gained credibility with team. @nkelln  #CAST2016 #LightningTalks

Aaron ‏@KwalityRules
For testing, @nkelln keeps a prediction notebook.  Date, problem, what she predicts. Who she talked to, decision made. #CAST2016

AST ‏@AST_News
Making predictions of negative consequences? find a way to present my concerns better @nkelln  #CAST2016 #LightningTalks

AST ‏@AST_News
@nkelln – Precognition in Testing: using my prediction notebook  #CAST2016 #LightningTalks

AST ‏@AST_News
Session-based test management helped with stating goal but being lightweight -@autesting  #CAST2016 #LightningTalks

AST ‏@AST_News
Keep focus while chasing down discoveries. That keeps the job fun.
– Karis  #CAST2016 #LightningTalks

AST ‏@AST_News
While testing, look for weirdness. See something funny? Look into it but timebox to stay focused on scope – Karis  #CAST2016 #LightningTalks

AST ‏@AST_News
Review the test plan with all the team members/disciplines. Compare understandings and concerns. – Karis  #CAST2016 #LightningTalks

AST ‏@AST_News
How do you know whether the testing you’ve selected is the right testing? representative testing? – Karis  #CAST2016 #LightningTalks

AST ‏@AST_News
Write a test plan (any format) to help you focus on what to test and where to test – Karis  #CAST2016 #LightningTalks

AST ‏@AST_News
Have the same system to maintain all of your information that you’re checking against – Karis  #CAST2016 #LightningTalks

AST ‏@AST_News
Karis is up next: A checklist for test readiness
(context: starting data testing)   #CAST2016 #LightningTalks

Hilary aka H-Bomb ‏@g33klady
discussion on some ways ppl on software projects react negatively to uncertainty (ostrich effect, frustration) @FionaCCharles #CAST2016

BAD TESTING® ‏@BADtesting
We have enough challenges in our day to day lives,why are we going out of our way to furiously disagree with each other—@neilstudd #CAST2016

Christin Wiedemann ‏@c_wiedemann
A debate is by definition a discussion between people with different opinions – not a battle to win #CAST2016

AST ‏@AST_News
Disagreeing with someone? Continue to engage instead of just stating disagreement, too angry – Frank #CAST2016 #LightningTalk

AST ‏@AST_News
We can make change happen by leading, modeling behavior, respectful debate @neilstudd #CAST2016 #LightningTalks

Hilary aka H-Bomb ‏@g33klady
better to admit uncertainty than to claim we understand things we don’t understand @FionaCCharles #CAST2016

Aaron ‏@KwalityRules
Do you get perceived as weak or without integrity if you choose not to stand up or defend in an online argument?  @neilstudd #CAST2016

Aaron ‏@KwalityRules
First lightning talk: @neilstudd will make a plea that we could all try to get along… #CAST2016

Elizabeth Zagroba ‏@ezagroba
You can fix the bug much faster if you find it yourself. @bennett_nj #CAST2016 @AST_News

Elizabeth Zagroba ‏@ezagroba
Writing test charters in the bug tracking tool gives you a way to show your work and interface with project managers. @bennett_nj #CAST2016

Elizabeth Zagroba ‏@ezagroba
.@cloudfoundry works because:
1. Everybody tests.
2. We talk to each other a lot.
3. We’re constantly improving.
@bennett_nj #CAST2016

Elizabeth Zagroba ‏@ezagroba
Developers focus on the story level, not thinking on the feature or system level. That’s what regression is for. @janetgregoryca #CAST2016

Elizabeth Zagroba ‏@ezagroba
Right after a developer finishes a story, ask “Can you show it to me?” to get them in a testing mindset. @janetgregoryca #CAST2016 @AST_News

Hilary aka H-Bomb ‏@g33klady
call to action: what do you want to see, how can you implement it? Do it @erikld & @robbowyer #CAST2016

Elizabeth Zagroba ‏@ezagroba
Start of sprint = busiest time; I want to give all tests to programmer before coding begins to cut down on rework. @janetgregoryca #CAST2016

AST ‏@AST_News
What motivates our coworkers will be different from my motivation How do we bring those together to advance testing? #calltoaction #CAST2016

Elizabeth Zagroba ‏@ezagroba
Why were there so many testing tasks left at the end of sprint? Stories weren’t independently testable. @janetgregoryca #CAST2016 @AST_News

AST ‏@AST_News
Facilitate building networks between other people. Helping community happen without producing it all yourself. @robbowyer @erikld #CAST2016

AST ‏@AST_News
Testing network: Spread our own fostering of testing profession. Develop ourselves. @michaelbolton #CAST2016

Hilary aka H-Bomb ‏@g33klady
personal development can lead to professional development; build a network @erikld & @robbowyer #CAST2016

Ellery Furlong ‏@Sir_Furlong
@keithpqa: starting a revolution at your workplace relates to @pete_bartlett saying that we need to create the change you want #CAST2016

BAD TESTING® ‏@BADtesting
Passion matters. You can’t just say that you’re passionate and expect it to work—@keithpqa of @PQATesting at #CAST2016 by @AST_News

Claire Moss ‏@aclairefication
Organizations may need their members to develop skills even when there’s not personal interest #CAST2016

Christin Wiedemann ‏@c_wiedemann
Are you passionate? Are you dreaming big enough? @keithpqa @PQATesting #CAST2016

Hilary aka H-Bomb ‏@g33klady
motivation for learning new things (new role, senior level etc) – if no motivation, may not seek to learn @erikld & @robbowyer #CAST2016

Christin Wiedemann ‏@c_wiedemann
We need more new ideas, make new friends, and explore different approaches @keithpqa @PQATesting #CAST2016

AST ‏@AST_News
Either we decide on what the term means or we move on – @michaelbolton #CAST2016

AST ‏@AST_News
Maybe we’re wrong in grouping all testers together. – Karis
@robbowyer @erikld #CAST2016

Aaron ‏@KwalityRules
Pairing isn’t just for dev/coding.  Reduce deployment errors by pairing on deployments.  @bennett_nj #CAST2016

BAD TESTING® ‏@BADtesting
When finding bugs be nice about it. Advocate for things to get better—with @keithpqa & @PQATesting at #CAST2016 by @AST_News

Christin Wiedemann ‏@c_wiedemann
We’re making progress, we’re treating testing as a profession, not just a stepping stone @keithpqa @PQATesting #CAST2016

Perze Ababa ‏@perze
Exploration for risks is like looking for a black cat in a dark room and the cat never stays in one place. -@ard_kramer #CAST2016

QuackQuack ‏@AshColeman30
Dedicated time needs to be given for prof dev. Even if individuals do not utilize it, make it available and be serious about it. #cast2016

AST ‏@AST_News
Different ways to bring value back to the team (e.g. from conference)? present, self-study, list of materials to share #CAST2016

Hilary aka H-Bomb ‏@g33klady
adjust resources to the needs of different groups, diverse opportunities @erikld & @robbowyer #CAST2016

Hilary aka H-Bomb ‏@g33klady
selling professional dev: accountability (goals) and ability to do it at work @erikld & @robbowyer #CAST2016

Christin Wiedemann ‏@c_wiedemann
Avoid getting defensive, listen and try to be empathetic @keithpqa @PQATesting #CAST2016

Hilary aka H-Bomb ‏@g33klady
no matter how much you sell, some people will say no; make resources available @erikld & @robbowyer #CAST2016

Christin Wiedemann ‏@c_wiedemann
Developers don’t make mistakes intentionally – even though we might think they do @keithpqa @PQATesting #CAST2016

Ellery Furlong ‏@Sir_Furlong
Testers: We tell you why it’s broken  @keithpqa @PQATesting  #CAST2016

Christin Wiedemann ‏@c_wiedemann
“I am a tester because I am interested in everything” @keithpqa @PQATesting #CAST2016

AST ‏@AST_News
Now have a team running a meetup. Team includes another person good at organizing (complementary strengths) @erikld #CAST2016

AST ‏@AST_News
Seeing the value in helping people to get engaged, develop themselves (e.g. meetup). Tough in Cleveland market. @erikld #CAST2016

Christin Wiedemann ‏@c_wiedemann
Everything, every tool has some use – but they’re all there to serve the tester @keithpqa @PQATesting #CAST2016

AST ‏@AST_News
Over the years, ran into issues. Woke up to the world of testers outside my office. Find them & learn, like at CAST! @erikld #CAST2016

Hilary aka H-Bomb ‏@g33klady
“there are other testers out there that can help me to be less dumb” – @erikld  #CAST2016

Hilary aka H-Bomb ‏@g33klady
seeing the issue in my own community: 10% or so of people in community interested in professional development @erikld & @robbowyer #CAST2016

AST ‏@AST_News
Warming up the crowd for How Do I Reach the Congregation When I’m Preaching to the Choir? @robbowyer @erikld #CAST2016

#CAST2016 BOD Election Results
Congratulations to …
@JustinRohrman
@testchick
@RobertASabourin
@QA_nna

Elizabeth Zagroba ‏@ezagroba
Automation should not be finding many bugs. If it does, we’re regressing. @melissatondi #CAST2016 @AST_News

Elizabeth Zagroba ‏@ezagroba
It wastes a lot of time finding the physical device (+cord) around the office vs. pulling up an emulator/simulator. @melissatondi #CAST2016

Elizabeth Zagroba ‏@ezagroba
Mobile testing took 3x as long as dev because we decided to test everything. Make risk-based decisions instead. @melissatondi #CAST2016

Elizabeth Zagroba ‏@ezagroba
What tests are appropriate for emulators/simulators/real devices? Compare new devices against current matrix first. @melissatondi #CAST2016

Elizabeth Zagroba ‏@ezagroba
Automation is for making humans more efficient, not  less essential. It allows us more time to explore. @melissatondi #CAST2016 @AST_News

Elizabeth Zagroba ‏@ezagroba
The buyers and the users of a testing tool are not always the same people at an org. Sometimes there’s a mismatch. @melissatondi #CAST2016

Elizabeth Zagroba ‏@ezagroba
Not all developers can be taught how to test. @melissatondi #CAST2016 @AST_News

Hilary aka H-Bomb ‏@g33klady
in agile env, push alpha builds out to alpha env to get the quick feedback – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
can’t really provide a report of what code was hit during alpha; maybe add logging to capture that – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
with alpha you get through happy path scenarios – most likely not covering negative scenarios – Steven Woody #CAST2016

Aaron ‏@KwalityRules
Point by @michaelbolton: Questions of “how is the testing going?” and “how is the product quality doing?” are separate. #CAST2016

Hilary aka H-Bomb ‏@g33klady
expand beta testing if you can’t do an alpha program (early beta): earlier feedback from friendlier customers – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
allow users to self-select themselves to participate in early access (alpha/beta programs) – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
maintain longevity test beds – some issues don’t show until after certain period of time – Steven Woody #CAST2016

Aaron ‏@KwalityRules
Q: do we cut into time spent writing automation in order to do more exploratory testing?Look at the value. Are the checks useful? #CAST2016

Hilary aka H-Bomb ‏@g33klady
continually strive to make your lab testing more like “the real thing” w/ env and process – Steven Woody #CAST2016

ernie ‏@ernie
Exploratory testing can be a targeted solution, but not going to get you time @nkelln #CAST2016

Hilary aka H-Bomb ‏@g33klady
analyze field issues – look at support tickets, how could those issues been found in the lab – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
early alpha success may mislead management – double edged sword – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing can be seen as unnecessary, additional work “we have test plans, why do we need this” – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing does not sufficiently exercise all features, can miss big bugs – Steven Woody #CAST2016

brendan connolly ‏@theBConnolly
fear squishes innovention encouraging reversion, change that solves problems sticks.

Hilary aka H-Bomb ‏@g33klady
get more executive participants – talk is cheap, get the CEO/CTO to use it – Steven Woody #CAST2016

Fahed Sider ‏@FahedSider
We solve problems using exploratory testing  @nkelln #CAST2016

Neil Studd ‏@neilstudd
If key leaders or champions leave, people revert to the way it was – hard to break old habits. @nkelln #CAST2016

brendan connolly ‏@theBConnolly
Don’t hide quality under a bushel. Be the voice and face of quality

Hilary aka H-Bomb ‏@g33klady
issue w/ first impressions (install on client site) difficult & time consuming; set up mock installs 4 usability – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
make sure participants understand their role – feedback, questions (which help fix issues) – Steven Woody #CAST2016

Neil Studd ‏@neilstudd
As an experienced lead, you don’t need to send all on 3-day courses – you’re there all the time! Drip-feed gems to them. @nkelln #CAST2016

Hilary aka H-Bomb ‏@g33klady
lessons learned w/ alpha testing – not “officially required testing” to POs w/out that exp – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing demonstrated the actual product readiness (clearer than test case pass rate and # of bugs) – Steven Woody #CAST2016

Aaron ‏@KwalityRules
Language like “I can’t give you a test estimate” and “We don’t write test cases” is scary to traditionalists w/out context @nkelln #CAST2016

Frank Charlton ‏@FrankCharlton
Get customer support involved early into alphas so that they can properly support products by the time they ship – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
no argument “a user wouldn’t do that” or “what would a user do” – you can see them do it – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing clarifies use cases poorly understood or documented – Steven Woody #CAST2016

Neil Studd ‏@neilstudd
Giving testers new free-form ways of working, rather than a comfortable schedule, can induce panic if you don’t support @nkelln  #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing created ownership, early input and hands-on exp = their product – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing helped to build intimate product knowledge: hands on exp rather than diagrams – Steven Woody #CAST2016

Perze Ababa ‏@perze
Steven Woody’s Alpha Testing enables first strike capabilities while building test models that team members can interact with.  #CAST2016

Neil Studd ‏@neilstudd
Team feedback: “You basically just switched test cases for mind maps, and we don’t like either of them!” @nkelln  #CAST2016

Aaron ‏@KwalityRules
Replacing paper test cases with mind maps is not necessarily an improvement. @nkelln #CAST2016

ernie ‏@ernie
Interesting/odd speakers say they used parts of exploratory/context driven/etc. Why aren’t ideas a toolkit; pick the best tool? #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing helped to reinforce a system viewpoint (seeing how entire system operates together in real world) – Steven Woody #CAST2016

brendan connolly ‏@theBConnolly
build small, let victories pave the way for embracing change

Hilary aka H-Bomb ‏@g33klady
alpha testing helped to diminish siloing among people and teams; talk to ppl you didn’t know affected your stuff – Steven Woody #CAST2016

Neil Studd ‏@neilstudd
Taking just small parts of CDT, can help you to solve problems for the business. Needn’t be blanket dramatic change. @nkelln #CAST2016

Hilary aka H-Bomb ‏@g33klady
starting an alpha test program: start with urself, widen the circle to friends & family, crowdsource to rest of co – Steven Woody #CAST2016

Frank Charlton ‏@FrankCharlton
In house testing is not “real world” testing. Alpha / beta should be, and should fill those gaps. – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing is a long-running, continuous operation test of the product (real world) – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha tests are by definition an end-to-end systems test – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
w/ alpha testing, feedback reports and weekly monitoring (for IoT) – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing is actually using the product on a daily basis for its intended purpose (not just running test cases) – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing should have installation and operation in the end-user environment (not in the lab) – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha fills a different purpose than beta – some bias will happen, as long as they give feedback – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing should have friendly users (employees), self-selected, expect issues and willing to provide feedback – Steven Woody #CAST2016

Hilary aka H-Bomb ‏@g33klady
alpha testing is a field test of the 80% solution (shouldn’t be complete, room for change) – Steven Woody #CAST2016

Aaron ‏@KwalityRules
Exploratory testing lesson learned: stop focusing on bug stats, start focusing on bugs that matter.  @nkelln #CAST2016

Hilary aka H-Bomb ‏@g33klady
level-setting terminology: alpha testing is testing done before beta testing – Steven Woody #CAST2016

Fahed Sider ‏@FahedSider
Having No Plan, Isn’t a Good Plan
@nkelln #CAST2016

Neil Studd ‏@neilstudd
Full-scale change wouldn’t fly, but creating little pockets of change allowed the seeds of change to be sown. @nkelln  #CAST2016

Hilary aka H-Bomb ‏@g33klady
key elements to alpha testing in IoT – remote monitoring, remote troubleshooting, remote updates – Steven Woody #CAST2016

Neil Studd ‏@neilstudd
Implementing positive change, but with a poor pitch and lack of cohesive plan, can doom a good idea to failure @nkelln  #CAST2016

Hilary aka H-Bomb ‏@g33klady
The Trusted Advisor book #notetoself #saveforlater @SalFreudenberg #CAST2016

Aaron ‏@KwalityRules
A good reminder from @SalFreudenberg to assume positive intent.  #CAST2016

Hilary aka H-Bomb ‏@g33klady
those looking to hire, understand the difficulties that people with autism may have w/ interviews @SalFreudenberg #CAST2016

AST ‏@AST_News
Temple Grandin: Social awkwardness might keep her from passing first level of interviews @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
for autistic or not, what do we as a team need? What do we struggle with? @SalFreudenberg #CAST2016

AST ‏@AST_News
Learn to be okay with silence. Count to 10 to allow others time to speak instead of jumping in with answer. @SalFreudenberg #CAST2016

AST ‏@AST_News
Pacing, breaks are important, e.g. time out from pairing for meetings, emails, etc @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
introverts and extroverts can do the same thing, only extroverts lose energy from social interaction (ME!) @salFreudenberg #CAST2016

Neil Studd ‏@neilstudd
Praise for Susan Cain’s “Quiet”: my absolute favourite book right now too! https://www.amazon.ca/Quiet-Power-Introverts-World-Talking/dp/0307352153 … #CAST2016

AST ‏@AST_News
Succinct communication: emphasize the most important part of what you say by making it smaller.  @SalFreudenberg #CAST2016

AST ‏@AST_News
How do we minimize suprises for people? Working agreements @SalFreudenberg #CAST2016

AST ‏@AST_News
How do we give people time to think ahead? quiet space for processing? @SalFreudenberg #CAST2016

AST ‏@AST_News
Personas can help with developing empathy, picking up on needs of others for autistic team members @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
not everyone can think on their feet, minimize surprises. Give an agenda, no surprises, everyone can prepare @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
kanban boards, personas, schedules, structured events (having an agenda), clear actions @salFreudenberg #CAST2016

AST ‏@AST_News
Depression has sharpened my empathy, hearing what is not being said to ask the right questions  @SalFreudenberg #CAST2016

AST ‏@AST_News
People with depression are spookily good at assessing reality @SalFreudenberg #CAST2016

AST ‏@AST_News
Living with bi-polar: pick up on patterns, try them out not assuming they’re truth @SalFreudenberg #CAST2016

AST ‏@AST_News
Living with ADHD is coaching superpowers since I pick up background stuff that others ignore @SalFreudenberg #CAST2016

AST ‏@AST_News
Bi-polar disorder can include slow or fast cycling. Hyper: crazy amount of energy, racing thoughts, lack of sleep @SalFreudenberg #CAST2016

AST ‏@AST_News
ADHD can include superpower of hyperfocus, almost dangerous extent of not caring for self @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
ADHD – hard to tune out things in the environment and hone in on what to focus on @salFreudenberg #CAST2016

AST ‏@AST_News
Proprioceptive system tells us about body location in space @SalFreudenberg #CAST2016

AST ‏@AST_News
Vestibular system tells us about balance, e.g. rock on chair to stimulate @SalFreudenberg #CAST2016

AST ‏@AST_News
Touch? Undersensitive keyboard banger vs disliking feel of particular material (oversensitive) @SalFreudenberg #CAST2016

AST ‏@AST_News
Sensory Processing Disorder: over/under sensitive to sound, light, smell, flavor, etc e.g. open plan office spaces @SalFreudenberg #CAST2016

AST ‏@AST_News
Sally Anne experiment Wimmer and Perner http://www.educateautism.com/infographics/sally-anne-test.html … @SalFreudenberg #CAST2016

AST ‏@AST_News
Autistic visual-spacial thinkers: researchers asking about quiet time, answered with really rich mental models @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
triad of difficulty: language and communication, flexibility of thought, social and emotional @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
often autistic people are great at repetitive tasks, visualizing patterns others don’t see – great for IT @salFreudenberg #CAST2016

AST ‏@AST_News
If you meet one person with autism, you’ve met one person with autism. The following are sweeping generalizations @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
The Forgotten History of Autism – Steve Silberman Ted talk #notetoself #saveforlater @salFreudenberg #CAST2016

AST ‏@AST_News
Temple Grandin is most famous autist in the world. Specialized in cattle-handling systems. Phenomenally successful @SalFreudenberg #CAST2016

AST ‏@AST_News
Link between autism & tech? Autism affects 1 in 68 people. Many studies of technical fields, STEM, IT, etc @SalFreudenberg #CAST2016

AST ‏@AST_News
If we need to do “brain work” then we need neurodiversity. Embrace it. Support it with a successful environment. @SalFreudenberg #CAST2016

brendan connolly ‏@theBConnolly
Diversity is the engine for innovation.

AST ‏@AST_News
Modeling problem-solving in groups: teams of experts didn’t perform as well as diverse teams – Scott E. Page
@SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
The Difference by Scott Page #notetoself #saveforlater @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
The Wisdom of Crowds by James Surowiecki #notetoself #saveforlater @salFreudenberg #CAST2016

AST ‏@AST_News
You might need to think creatively about how to create spaces for incubation @SalFreudenberg #CAST2016

Christin Wiedemann ‏@c_wiedemann
Learning to shut up is an expert behaviour @SalFreudenberg #CAST2016

Christin Wiedemann ‏@c_wiedemann
Note on learning: learning can be  subtle, but if you keep an open mind you will learn something from every person you meet #CAST2016

Hilary aka H-Bomb ‏@g33klady
illumination: that shower moment when you realize the solution @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
incubation: we need time to be away from the problem, to work it over in our heads; move to a different space, run @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
4 stages of creativity: preparation, incubation, illumination, verification @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
tacit knowledge is compiled knowledge that we’ve lost the source code for @salFreudenberg #CAST2016

AST ‏@AST_News
Some of the magic of collaboration happens in the quiet spaces between conversations. @SalFreudenberg #CAST2016

Christin Wiedemann ‏@c_wiedemann
It’s the silence/pause in conversations that matter @SalFreudenberg #CAST2016

Aaron ‏@KwalityRules
Analyzed over 14k lines of pair programmer conversation.  Turns out the more experienced folks talked *less*. @salFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
Cognition in the Wild by Edwin Hutchins #notetoself #saveforlater @salFreudenberg #CAST2016

AST ‏@AST_News
Distributed Cognition: cannot rely only on tools, interaction system of people, tools, processes working together @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
solving complex problems – we rely on a system of tools/people/processes @salFreudenberg #CAST2016

AST ‏@AST_News
Peripheral awareness of what’s around, what I hear. Talking is definitely interesting. @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
verbalization helps understanding for logic, step-wise issues, but not so much as creative issues @salFreudenberg #CAST2016

AST ‏@AST_News
Collaboration: looking at what people say to each other. Talking to myself to help solve a problem. @SalFreudenberg #CAST2016

AST ‏@AST_News
Might not get a diagnosis because you have a lot of coping mechanisms but you definitely have autistic traits @SalFreudenberg #CAST2016

AST ‏@AST_News
My son had an autism diagnosis and I went straight into information gathering mode. @SalFreudenberg #CAST2016

AST ‏@AST_News
I have never been a tester though for sure I’ve done lots of testing @SalFreudenberg #CAST2016

Hilary aka H-Bomb ‏@g33klady
First talk of the day, Neuro-diversity & the Software Industry w/ @salFreudenberg #CAST2016 (thx 4 putting ur twitter handle on ur slides!)

Christin Wiedemann ‏@c_wiedemann
CAST is about embracing diversity and bringing people together to talk testing. It’s working :) #CAST2016 @qaisdoes

Please note: I reserve the right to delete comments that are offensive or off-topic.

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